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Time management is a challenge that we all face every day - whether at work, at university or in our private lives. However, instead of working more to juggle all your tasks, it is often more helpful to work in a more conscious and focused way. In this blog post, we would like to introduce you to three proven methods that can help you manage your time - whether you want to increase your productivity or create more freedom in your everyday life.

Get to know the following time management methods and how to use them:

1. The Pomodoro Method

2. The Eisenhower Method

3. The 80/20 Rule

4. Time Blocking Method

5. Tips for Implementation

Pomodoro

The Pomodoro Method: Divide your working day into units

You probably know the situation: you have a long to-do list in front of you and you don't know where to start.

The Pomodoro method can be a good helper here. It is based on the idea of dividing your working time into manageable units (so-called “pomodoros”). Divide your tasks into small packages that you can complete within 25-30 minutes. Take a 5-minute break after each session.

Once you have completed four sessions, take a longer break to recharge your batteries. Approach each new set of tasks with concentration and focus to avoid overloading yourself.

This method is very flexible and can be adapted to individual needs, for example by lengthening or shortening the intervals.

Eisenhower

The Eisenhower method: categorize your tasks

Do you find it difficult to set priorities and are easily distracted by things?

Then the Eisenhower method is a good choice.

Divide your tasks into four categories: important/not important and urgent/not urgent.

The important and urgent tasks are then completed first, followed by the important but not urgent, then the urgent but not important and the neither important nor urgent tasks should be avoided.

The advantage of this method is that the focus is directed to the essentials, which means that unimportant tasks can be eliminated.

80/20 Regel

The 80/20 Rule: Focus on the most effective tasks

Do you tend to complete small, less important tasks first or do you have a busy schedule?

Then try the 80/20 rule. Focus on the tasks or activities that deliver the greatest results, as 20% of the effort often produces 80% of the effect.

To do this, you must first analyze the tasks and determine which tasks deliver the greatest results. You then need to focus on these tasks, while the other 80% should be reduced or delegated.

The advantage of this method is that less time is spent on less effective tasks.

Timeblocking

Time Blocking Method: Divide the day into clearly defined blocks of time

Do you like to put off your tasks or have to work on several tasks at the same time?

Then the time blocking method might be best for you. To do this, give each task a fixed time slot. Instead of simply working through a to-do list, you can plan when and for how long you will work on a task. This method has the advantage of creating a clear structure, allowing flexible adjustments and reducing procrastination.

Umsetzung

Tips for Implementation

To find the right method, you should first analyze your goals and needs.

• Would you like to work more productively?

• Do you find it difficult to set priorities?

• Do you get bogged down by little things?

The next step is to try out the methods. Each method should be tested for a few days or weeks.

It is important that you honestly reflect on how well this method has helped you.

It is also often helpful to combine several methods, for example the Eisenhower Method with the Time Blocking Method or the Pomodoro Method with the Time Blocking Method.

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In today's business environment, fast, accurate and efficient communication processes are critical to a company's success. Customer expectations are constantly growing, and at the same time companies need to keep their operating costs under control. AI voice agents offer a revolutionary solution that not only improves customer service, but also overcomes language barriers and enables companies to communicate with their customers around the clock. So-called AI voice agents represent an innovative technology that not only enables real-time communication, but also offers simultaneous translation in speech and writing.

We cover the following topics in our article:

1. What are AI voice agents with simultaneous translation ?

2. Efficient processing of customer inquiries 24/7

3. Overcoming language barriers

4. Increased customer statisfaction through personlised communication

5. Reducing costs and increasing efficiency

6. Scalability for growing companies

7. Improvement of employee productivity

8. Easy integration into existing systems

9. Conclusion: How AI voice agents are revolutionizing customer service

definition

1. What are AI voice agents with simultaneous translation?

AI voice agents are voice-controlled digital assistants that are equipped with artificial intelligence (AI) and speech processing technologies.

They can recognize, understand and respond to spoken and written language. The special feature of simultaneous translation is that the technology is not only able to translate conversations between different languages in real time, but also automatically deliver the translation in written form. This enables seamless and fast communication with international customers and partners.

But how exactly do companies benefit from this technology?

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2. Efficient processing of customer inquiries 24/7

An AI Voice Agent ensures that your customers have access to information at all times.


Whether it's a simple question or a more complex request, the AI Voice Agent takes over communication and delivers precise answers quickly. It is available 24/7 and can process many customer inquiries at the same time, which significantly reduces waiting times.

Your customers no longer have to wait in queues or wait for an email response - the AI Voice Agent is always ready to help.

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3. Overcoming language barriers

In a globalized world, companies are increasingly dependent on communication with international customers.


However, language barriers are often an obstacle. With an AI voice agent, companies can take their communication to a whole new level, as they have the ability to provide simultaneous translations between different languages. Both in spoken and written form.

This allows companies to effectively serve not only local but also global markets and communicate with customers worldwide - without additional translators or language restrictions.

Kundenzufriedenheit

4. Increased customer satisfaction through personalized communication

Customer expectations are high and they demand fast, efficient and personalized service.


AI voice agents deliver exactly that by responding to the individual needs of each customer.

The AI voice agent can not only provide general information, but also deliver customized responses based on customer histories. This personalized communication strengthens the customer experience and helps to significantly increase customer satisfaction.

Kostenreduktion

5. Cost reduction and increased efficiency

The use of AI voice agents in customer service leads to a significant reduction in operating costs.


As many routine inquiries are processed automatically, the personnel costs for these activities are significantly reduced.

Instead, your employees can focus on complex inquiries that require human intervention. In addition, the automation of communication allows for more efficient use of resources, enabling your company to continue to operate efficiently even as your customer base grows and demands increase.

Skalierbarkeit

6. Scalability for growing companies

One of the biggest advantages of AI voice agents is their scalability.

Companies that are expanding or experiencing seasonal fluctuations can easily adapt their customer communications without hiring additional staff. AI Voice Agents can grow with your business and process additional requests in real time without the need for additional resources.

This ensures cost-effective scaling of your customer service processes and allows you to respond flexibly to changes in the market.

Produktivität

7. Improved employee productivity

Automating routine tasks such as answering frequently asked questions or processing standard inquiries allows your employees to focus on value-adding tasks.

AI Voice Agents take over the time-consuming work of customer care and thus relieve your team. This not only increases employee productivity, but also job satisfaction, as employees can focus on more challenging and strategic tasks.

Integration

8. Easy integration into existing systems

AI Voice Agents can be seamlessly integrated into your existing systems and processes.

Whether in your CRM systems or communication platforms, the technology fits seamlessly into your infrastructure, ensuring a smoothly functioning customer experience. This integration allows you to track and manage all customer inquiries centrally, further optimizing your internal processes.

Fazit

9 Conclusion: How AI voice agents are revolutionizing customer service

AI voice agents offer companies a highly efficient, cost-effective and scalable solution to improve their customer communication.


With features such as simultaneous translation into speech and writing, companies can overcome language barriers, increase customer satisfaction and reduce their operating costs at the same time. The automation of routine tasks and 24/7 availability of this technology enables companies to take their customer service to the next level and compete globally.


Use Trenkwalder's innovative technology to prepare your company for the future of customer communication with AI Voice Agents. See the benefits of this advanced technology for yourself and take the first step towards more efficient and cost-effective customer service.

Find out more about our AI-based Large Language Model with revolutionary simultaneous translation.


If you are looking for tailor-made solutions for your process optimization, you are welcome to use our product configurator or contact us and together we will create a customized concept for you.

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The world of work has changed drastically in recent years - not least due to digitalization and the impact of the pandemic. Today, companies and employees are faced with the challenge of finding the right working model.

We cover the following topics in our article:

1. Home office/remote: flexibility and independence

2. Working in the office: community and structure

3. Hybrid working: It's all in the mix

4. So how do you make the right choice?

5. The working world of tomorrow

Homeoffice

Working from home/remote: flexibility and independence

Working from home has become extremely popular in recent years.

The big advantage for employees: It offers a high degree of flexibility. No long commuting times, the opportunity to personalise their working day and a better work-life balance. Working from home can be a real relief, especially for commuters, parents or people with special needs.

But it's not just employees who benefit: Companies also often have lower office rental and infrastructure costs by working from home. In addition, talented employees can be recruited from all over the world without having to be close to the company headquarters.

Advantages of working from home/remotely are:

• Time and cost savings by eliminating commuting times

• Better work-life balance

• Customised design of the working environment

• Less office space and operating costs for companies

Office

Working on-site: community and structure

Despite the advantages of remote working, the desire to work in the office is still valid. For many employees, the office workplace provides an important structure. It is a place for direct communication, creative collaboration and spontaneous ideas. Personal contact with colleagues and superiors creates a strong sense of community and promotes the corporate culture.

Some people also work more concentrated and productively in this environment.

Many people also find it easier to separate their working hours from their free time when they have the office as a clear place to work. When you leave the office, it's officially closing time.

Advantages of working in the office:

• Promoting communication and teamwork

• Clear separation of working time and leisure time

• Promotion of a positive corporate culture

• Less distraction due to private commitments

Hybrid

Hybrid working: It's the mix

Hybrid working combines the best of both worlds: Employees can work both from home and on site in the office. This model offers the greatest possible flexibility and enables companies to support their employees individually. While in the office, employees benefit from direct collaboration, teamwork and personal dialogue. When working from home, they enjoy the freedom to organise their working day flexibly and concentrate on their projects and tasks.

The advantage of hybrid working for companies is that they can offer both the flexibility of working from home and the structure and team dynamics of the office. This can not only increase satisfaction and productivity, but also help to attract and retain the best talent in the long term. After all, young talents from the millennial and GenZ generations in particular place a strong focus on independence, flexibility and work-life balance.

Advantages of hybrid working:

• Flexibility for employees to choose their own working environment

• Improvement of the work-life balance

• Promotion of innovation through a mix of teamwork and individualised work

• Reduced office space costs through shared use

Choice

So what is the right choice?

There is no right or wrong way to choose a working model, as each has its own justification.

While the home office/remote work scores highly in terms of flexibility and a better work-life balance, the office promotes direct dialogue, teamwork and team building. Hybrid working therefore seems to be the happy medium, as it combines both flexibility and the benefits of personal contact.

It therefore depends heavily on the individual needs of the employees and the requirements of the company as to which model is best suited. Companies that prioritise flexibility and employee satisfaction may prefer hybrid working as a long-term solution, while others may continue to see the traditional office as the main place of work. If it is a company with multinational teams, remote working from home is the optimal solution.

Outlook

The working landscape of tomorrow

The future of work is becoming increasingly diverse. Flexibility, a healthy work-life balance and a strong corporate culture will continue to play a decisive role. Whether home office, office or hybrid working - the right model is the one that best meets the needs of employees and companies. Developments in recent years have shown that innovative working models are not only possible and necessary, but also beneficial to developments on the labour market for companies and employees.



At Trenkwalder, we support flexible working models and help our clients, applicants and employees to find the optimum solution.


Find out more on our homepage.

Are you looking for new talents and offer remote or hybrid working models? Then get in touch with us - here you find our contact form.

Are you looking for a job with a remote or hybrid working model? Then click here for latest vacancies.


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A new year has begun and we are looking forward to it with great expectations. We see great opportunities for our company in the industry in 2025 through technological integration and new business areas. However, major economic challenges remain.

Economic stagnation will remain a key factor in Europe for at least the first half of 2025. Inflation and unstable political situations are making companies reluctant to invest, which in turn is leading to a low demand for employees.

A lack of large orders will have a particular impact on temporary personnel.


However, Mark Pollok, CEO of Trenkwalder Group AG, also sees opportunities in this:

“After an economically challenging 2024, we can also expect 2025 to be a challenging year. The past year has shown that companies are increasingly focusing on optimising costs and increasing efficiency in an uncertain market environment. Demand for traditional temporary work models continues to fall, particularly in the automotive and manufacturing sectors, while specialised niche markets such as IT and healthcare have remained stable or even grown.

At the same time, business process outsourcing (BPO) services are experiencing a significant upturn due to their cost benefits. These trends will continue in the first quarter of 2025. The European BPO market in particular, with its growth potential of around 6.6% per year, is likely to develop further momentum.

I expect cloud-based solutions and automation to play a decisive role. This means that the temporary staffing market is facing two key challenges - reduced order volumes in traditional temporary staffing on the one hand and increasing competitive pressure from specialised providers on the other. Personnel service providers can counter this with customised BPO solutions and a strategic focus on growth sectors.”

Trenkwalder will therefore continue to rely on technology as a driving force in 2025. The use of AI tools such as Large Language Models (LLM) will not only increase efficiency, but also enable completely new solutions: cloud-based platforms will help to centralise processes and improve collaboration between customers and service providers.


Trenkwalder has also expanded its portfolio to include two new products that are expected to become increasingly relevant in 2025 and further extend its technological lead - on-site and remote personal assistance and recruiting process outsourcing (RPO).

Personal assistance services, for example in the areas of office and telephone services, practice and customer support or virtual assistance, allow maximum flexibility in the deployment of specialised staff.

The same advantages result from the Recruiting Process Outsourcing (RPO). Trenkwalder uses its specialist expertise in recruiting to map the entire recruiting process or parts of it for its customers. While the companies concentrate on their core business, Trenkwalder improves the candidate experience and ensures a faster time-to-hire.


The focus on both new products shows that the placement of customised, specialised workers and the provision of individual, efficient and easily scalable processes will be the new face of the temporary employment market.


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We all know it: at the beginning of the year, we have many professional goals and aspirations that we would like to achieve in the new year. We are starting very motivated and work towards our goals. However, the more the year progresses, the more this motivation leaves us and we don't change anything.

Do you recognize yourself here? Then we have 10 tips for you that are sure to help you.


1. Set your goals

First, take a piece of paper and a pen, or your notes app on your mobile phone, and write down all your goals and wishes. However, try to remain realistic. It is better not to set yourself unrealistic goals as you will quickly lose motivation. Our tip: Visualise your goals with the help of a vision board. This picture collage (digital or analogue) will help you keep your goals visually in view.


2. Think about your strategies
Think about a strategy for each goal. What is the best way to achieve this goal? For an organised workplace, this could look like this, for example: Sort out your desk, buy folders, categorise your filing system sensibly, throw away empty pens, etc.


3. Set priorities
Set yourself priorities. Focus on 3-5 goals at the beginning. Once you have achieved these, you can still achieve the others. These priorities will make it easier for you to realise your resolutions and you will remain more realistic.


4. Think about monthly or weekly goals
It is important that you do not want to have completely realised your New Year's resolution after just one week - this is especially true for larger resolutions. So make a note each week or month of the progress you want to have made in this period.


5. Create routines
Establish regular routines that fit in with your goals. On average, it takes around 40 days to get used to new routines. The first few days are hard and unfamiliar, but after a month or so it becomes easier and the routines become almost automatic.


6. Remain flexible
If circumstances change, don't give up your resolutions completely, but adapt them to the new circumstances.


7. Reflect regularly
If you fail to achieve a monthly or weekly goal, don't give up straight away, but think about why. Ask yourself what you can improve and how.


8. Stay motivated
Write down every day what small successes you have seen or experienced. In this way, you will quickly notice that something is changing and you will also be aware of it.


9. Don't compare to others
Often easier said than done, but: don't compare yourself with others. They may have it easier than you in some areas, but there are also areas where you have it a little easier. Therefore, concentrate only on yourself and your progress.


10. Be patient
Finally: Stay patient and don't lose faith in yourself just because things aren't going perfectly!


We very much hope that we have been able to help you realise your professional New Year's resolutions with these 10 tips and wish you a happy and successful New Year!

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