Privacy Policy
For interested parties and customers
For interested parties and customers
Privacy policy for interested parties and customers
Status: 31/05/2024
Information on the collection of personal data from interested parties and customers within the Trenkwalder Deutschland Group (Art. 13, Art. 14 GDPR).
This Privacy Policy provides a framework for the processing of personal data by Trenkwalder Personaldienste GmbH and our subsidiaries and affiliated companies ("Trenkwalder") in accordance with the provisions of the General Data Protection Regulation of the European Union (GDPR) and the Data Protection Act. This includes: Trenkwalder Personaldienste GmbH and Trenkwalder Business Services GmbH. Further information on the individual companies, the persons responsible for data processing and the contact details of each company can be found on our homepage within the privacy policy.
For reasons of readability, the masculine form has been chosen for the aforementioned personal designations; however, the information refers to members of all genders. Regarding subcontractors, the applicability of this data protection information assumes that personal data, e.g. of a managing director or contact person at our interested parties / customers, is actually processed.
1. name and contact details of the person responsible
Trenkwalder Personaldienste GmbH
represented by the managing director
Rennweg 97-99, Kern 8
1030 Vienna
2. name and contact details of the data protection officer
If you have any questions regarding the processing of your personal data within Trenkwalder Germany, please contact the Data Protection Officer:
Trenkwalder Personaldienste GmbH
Data Protection Officer
Rennweg 97-99, Kern 8
1030 Vienna
Please use the following e-mail address for your data subject enquiries under the GDPR: DatenschutzAT@trenkwalder.com
3. purposes of data processing, data categories, data sources
3.1 Purposes of data processing:
Trenkwalder, as well as third parties commissioned by Trenkwalder, process personal data,
- to contact you as an interested contractual partner on your initiative and to initiate a business relationship or a specific contractual relationship;
- to (re-)contact you as an interesting customer and to initiate a contractual relationship (recruiting, acquisition measures);
- to be able to conduct pre-contractual negotiations, discussions with you as a direct contact person / representative of your company;
- to be able to introduce our candidates to you as the contact person/representative of your company or to coordinate, plan and organize joint interviews;
- to be able to effectively negotiate and conclude a contract, i.e. in particular to conduct contract negotiations, prepare contract drafts, etc. (sales);
- in order to be able to execute a concluded contract (including billing, i.e. recording, storing and forwarding, using your data to create and send invoices);
3.2 Data categories
- Surname, first name
- Company name
- Registered office and business address
- Telephone/mobile phone number
- E-mail address
3.3 Data sources
- You yourself, if you have proactively provided us with your personal data for the purpose of contacting us
- You yourself, if and to the extent that you have provided us with your personal data in the course of contacting us
- You yourself, if and insofar as you are already one of our customers and we have already received your personal data from you in the past in the context of the customer contract relationship
- if applicable, any individual contact persons in your company known to you personally;
- if applicable, other third parties such as credit agencies or address service providers from whom personal data is legally transmitted to us
- publicly accessible portals on which you yourself have made your personal data public
- other publicly accessible sources, such as: debtor directories, land registers, commercial and association registers, press, legitimately obtained or legitimately transmitted by other third parties (a credit agency or an address service provider)
- from other third parties (e.g. our candidates or temporary employees) and other limited sources
Furthermore, if you access our website or read or click on an e-mail from us, we will also collect certain data automatically or by you providing it to us.
Please see our privacy policy "WEBSITE" and the cookie information.
3.4 Categories of recipients of data
- Service providers with whom we work to fulfil our contractual obligations towards you, specifically MSP providers
- Credit institutions and providers of payment services for billing purposes
- Service providers who provide and maintain our customer management system
- Authorities for the fulfilment of legal reporting obligations.
- IT service providers to maintain our IT infrastructure.
- Debt collection service providers and lawyers to collect receivables and enforce claims in court.
- Credit agencies and scoring providers for credit information, to assess creditworthiness and to process payments.
4 Legal bases
4.1 Data processing based on our legitimate interest Art. 6 para. 1 sentence 1 lit. f) GDPR
We process your personal data during acquisition measures described above on the basis of our legitimate interest in contacting you as a potential customer and contractual partner for our services.
4.2 Data processing for the performance of the contract (Art. 6 para. 1 sentence 1 lit. b) GDPR and fulfilment of legal obligations Art. 6 para. 1 sentence 1 lit. c) GDPR in conjunction with § 6a AÜG
We process your personal data, naturally also for the purpose of initiating a contract, i.e. on the basis of Art. 6 para. 1 sentence 1 lit. b) GDPR, if a specific assignment has already been agreed in individual cases.
In the event of the conclusion of an employee leasing contract, or service or work contract, or placement contract with you as a customer representative, we also process your data for the execution of the respective contract, in particular with regard to the resulting legal obligations of the lender and also the hirer under the AÜG. The legal basis for this is Art. 6 Para. 1 S. 1 lit. b) Var. 1 GDPR, as well as in the case of the existence of a corresponding legal obligation Art. 6 Para. 1 S.1. lit. c GDPR in conjunction with e.g. § 6a AÜG.
4.3 Data processing based on your consent (Art. 6 para. 1 sentence 1 lit. a) GDPR)
If and insofar as you give us your consent to continue to contact you afterwards, i.e. in particular to contact you by telephone and write to you by post or e-mail, the legal basis for this is the declaration of consent you have given us, i.e. Art. 6 para. 1 sentence 1 lit. a) GDPR.
In addition, we may contact you on the basis of your consent, for the duration of the storage of your data, to carry out internal surveys, as well as for direct advertising, as described in the declaration of consent you have provided. The legal basis in each case is Art. 6 para. 1 sentence 1 lit. a) GDPR.
5. Obligation to provide personal data
The provision of personal data is mandatory for the conclusion of the contract (employee leasing contract, service or work contract). Failure to provide the data would mean that a contract could not be concluded.
5 Automated decision-making (profiling)
Automated decision-making, including profiling, does not take place.
6. Data transfer to a third country
The GDPR guarantees the same high level of data protection within the European Union. When selecting our service providers, we therefore rely on European partners wherever possible if your personal data is to be processed. Only in exceptional cases will we have data processed outside the European Union when using third-party services. We only authorize the processing of your data in a third country if the special requirements of Art. 44 et seq. GDPR are fulfilled. This means that the processing of your data may then only take place on the basis of special guarantees, such as the officially recognized determination of a level of data protection corresponding to the EU by the EU Commission or compliance with officially recognized special contractual obligations, the so-called "standard data protection clauses"
7 Storage period
We process and store your personal data for as long as this is necessary for the fulfilment of our contractual and legal obligations. With regard to the storage of applicant data, the following also applies:
Personal data will be stored until the purpose for which it was collected has been achieved. Personal data may also be stored for the performance of a task that is in the public interest or in the exercise of official authority. In addition, personal data may also be stored for the duration of the exercise or defense of legal claims.
Documents of rejected applicants are stored for up to six months on the basis of the General Equal Treatment Act (AGG) and the Code of Civil Procedure (ZPO).
If consent has been given to store the application in an applicant pool, it will also be stored for the period of validity of this declaration of consent.
If an employment contract is concluded, personal data will be stored for the duration of the employment relationship. The same applies to service or work contracts with freelancers.
8. rights of data subjects
You can request information from us at any time about the data stored about you and its correction in the event of errors. You can also request the restriction of processing, the portability of the data you have provided to us in a machine-readable format or the erasure of your data if it is no longer required.
You also have the right to object at any time to the use of your data based on public or legitimate interests. If we process your data on the basis of your consent, you can revoke this consent at any time with effect for the future. Upon receipt of your revocation, we will no longer process your data for the purposes specified in the consent. Please send your cancellation or objection to:
Trenkwalder Personaldienste GmbH
to the attention of the Data Protection Officer
Rennweg 97-99, Kern 8
1030 Vienna
Please use the following e-mail address for your data subject enquiries under the GDPR: DatenschutzAT@trenkwalder.com
9. Right to lodge a complaint with a supervisory authority
You can lodge a complaint with a supervisory authority at any time.
The Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, is responsible for Trenkwalder in Austria. Alternatively, you can contact your local supervisory authority.
Are you an applicant or candidate? Then see our data protection information here.
If you are interested in the data processing on our websites, please read our general data protection information here.